Accessibility Statement

Last updated: June 20, 2026

Our goal: PlanMatch should be usable by everyone, including people who use assistive technology. We're committed to widely recognized accessibility standards and to fixing issues when we find them.

Our commitment

PlanMatch, operated by Benefits Life, is committed to making our website accessible to the widest possible audience, regardless of ability or technology. We believe everyone should be able to compare coverage and reach a licensed insurance agent with ease.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the standard referenced by most accessibility laws and best practices. Accessibility is an ongoing effort, and we work to align the Site with these guidelines as we build and update it.

What we've done

Steps we take to support accessibility include:

using semantic HTML structure and headings so screen readers can navigate the page;
supporting keyboard navigation, with visible focus indicators on interactive elements;
choosing color combinations intended to meet contrast guidelines for readable text;
providing text labels and descriptions for controls, links, and meaningful images;
building a responsive layout that works when the page is zoomed or viewed on a small screen; and
respecting your system "reduce motion" setting to minimize animation.

Known limitations

Despite our efforts, some content may not yet be fully accessible. Accessibility is a continuous process, and we are actively working to identify and resolve issues. If you run into a barrier, please tell us — your feedback helps us improve.

Feedback and assistance

If you have trouble using any part of the Site, or if you need information or help in an alternative format, please contact us. We'll do our best to assist and to provide what you need in a way that works for you:

Email: privacy@planmatch.com
Phone: 1-800-597-1001 (TTY 711), Monday–Friday 8am–5pm MT

Please tell us the page where you ran into a problem and a brief description, so we can address it as quickly as possible.

Third-party content

Some features may link to or rely on third-party websites and services that we do not control. We encourage those parties to maintain accessible content, but we are not responsible for accessibility on sites we do not operate.